Like, it’s such a punch in the face of the user when it’s hidden in the terms of service. It’s so scummy it hurts. I still can’t believe corporations are getting away with avoiding going through the legal system like that.
Here are the cons of an arbitration clause:
- You lose the right to class action lawsuits
- It’s less public than going through the legal system
It’s also helpful to understand when you’re not completely powerless, rather than confusing complacency for inevitability.
Very important to know the difference and be clear eyed about it