Not sure if it’s just me, but I’ve been running into this quite a bit.
My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.
It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.
Anyone else dealing with this? How are you keeping track of conversations without things slipping through?
I don’t have an answer, but I at least feel your pain. My personal email has too much traffic, so I miss things. My corporate email is now flooded with corporate drivel and timecard reminders (because I’m at what used to be a small company that got acquired by a big company). I also have SMS, Signal, and three different customer IT systems that I have to log into. There’s also a project-specific Mattermost server that I ignore. It’s painful.
Same here. I’ve had moments where I only find something important hours later just because it came through a channel I hadn’t opened yet.