I already submitted a support request. The problem I had was an error saying there’s a connection issue with the server, and similar messages. I even tried deleting my account and creating a new one, but it still doesn’t work.

The thing is, on Reddit you can get a lot of advice in a very short time. I would post everything here, but unfortunately there are not many people, so I’m still trying to post there. This morning I actually found a community dedicated to my country, and that felt really nice, because there were so many interesting posts.

Thanks for your advice, I’ll keep it in mind and also wait for a response from support.